Shipping policy

Last updated: 5 October 2026

Where we ship

We currently ship to the United States, Canada, Australia and Japan. We're not able to accept orders for delivery to other countries at the moment.

Shipping cost

Shipping is a flat $4.99 (USD) per order, however many items you buy. The shipping charge is always shown at checkout before you pay.

Processing time

Orders are prepared and handed to the carrier within 3–5 business days of being placed (Monday to Friday, excluding public holidays).

Estimated delivery times

Once your order has been dispatched, typical delivery times are:

United States: 4–20 days
Canada: 7–15 days
Australia: 6–15 days
Japan: 4–7 days

These are our carriers' estimates, not guarantees. Larger items, busy seasons, customs checks, weather and local postal delays can all add time.

Where orders ship from

Most orders are sent from our partner warehouses in China. If you order more than one item, they may arrive in separate parcels on different days. You only ever pay the $4.99 shipping fee once per order.

Tracking

When your order is dispatched, we'll email you a shipping confirmation with a tracking number. Tracking can take a few days to show movement while your parcel is on its way to your country.

Prices, taxes and customs

All prices are in US dollars. If your card uses another currency, your bank will convert the amount and may charge a fee for doing so.

For orders to Australia and Japan, prices are shown tax-inclusive: any tax we collect is already included in the price you see. For orders to the US and Canada, any applicable sales tax is calculated and shown at checkout before you pay.

Some countries may charge import duties, taxes or handling fees when a parcel arrives. These are set by local authorities, not by us. If a carrier asks you to pay a charge on delivery, please contact us before paying so we can look into it.

Your delivery address

Please check your shipping address carefully at checkout. If you spot a mistake, contact us straight away: we can usually update the address before your order is dispatched, but not afterwards. We can't be responsible for parcels sent to an incorrect address entered at checkout, but we'll always do our best to help.

Late, lost or damaged parcels

If your tracking hasn't updated for 10 days, or your order hasn't arrived within 30 days of dispatch, please email us at amoghsaxena45@gmail.com with your order number. We'll investigate with the carrier and, if your parcel is lost, we'll send a replacement or give you a full refund.

If your order arrives damaged or wrong, please email us within 30 days of delivery with your order number and photos of the item and its packaging. You won't need to send anything back. Claims can only be made by email.

We don't accept returns or exchanges. Our refund policy explains what we do when something goes wrong.